Electronic Ink wins an I.D. Magazine 2008 Design Distinction Award
Thursday, September 09, 2010
July 10, 2008
PHILADELPHIA, PA - Electronic Ink has won a 2008 Design
Distinction Award from I.D.(The International Design Magazine), a
prestigious magazine covering the art, business and culture of
design.
Electronic Ink worked to analyze and improve the 911 Command
Center, a terminal that allows emergency responders to choose how
best to dispatch critical resources. Electronic Ink conducted an
analysis of the Command Center based on observations of current
dispatcher usage and Electronic Ink's expertise in user interface
design. Through this analysis the strengths and weaknesses of the
Command Center were identified and Electronic Ink recommended
potential usability and design improvements that ultimately led to
the development of screen design concepts that illustrate potential
improvements. The goal of the project was to improve the visual
appeal and overall usability of the Command Center to maintain
product progress and as a competitive differentiator.
The I.D. award called Electronic Ink's work "a dramatic
improvement over the previous system, establishing a clear visual
hierarchy in which active radio channels were prioritized over
dormant ones, and using animations to better direct responders'
attention." Judge Khoi Vinh said, "I love the idea of promoting
good interaction design for mission-critical applications," noting
that "it's more than twice as hard, and the stakes are higher."
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About Electronic Ink
From its headquarters in Philadelphia - and at offices in New
York, London and Raleigh - Electronic Ink improves the design and
usability of software applications, enterprise software and
browser-based applications. The company's staff of nearly 80
experts is dedicated to conducting groundbreaking work in data
visualization, user interface design, usability and human factors,
and business process analytics for an elite client roster. For more
than 18 years, the company's solutions have earned superior results
for the world's most notable brands in energy, financial services,
health care, media and government. Across all categories, clients
continue to select Electronic Ink for its proven ability to impact
efficiency and maximize productivity.