Harold Hambrose | CEO & Founder

As a graphic design major at Carnegie Mellon, Harold recognized that a burgeoning software industry was focused more on features and functions than on how usable these products were. He went on to become an untiring advocate for user-centered system development, contributing to the design of the first public access banking machine for Citibank Corporation, the first computerized patient record for First Data Corporation’s Health Systems Group and the user interface for IBM's OS/2. For more than two decades, Harold’s unique approach to the design and build of digital products, and an unwavering concern for the user of computer-driven products and services, has attracted leaders across industries to award landmark projects to Electronic Ink.

Besides keeping more than 75 designers, researchers and developers inspired and on their toes, Harold is an active advocate for design. Author of Wrench in the System: What’s sabotaging your business software and how you can release the power to innovate, he lectures extensively in the U.S. and Europe on the importance of Design and consideration for the end-user in the creation of business systems.