Electronic Ink Fixes SAP Problems
When SAP hurts, call for the remedy.
SAP’s Business Warehouse (BW) tool is capable of providing incredible, multi-faceted access to critical enterprise information. Unfortunately for the end user of this application, access to this power isn’t easy. In fact, it’s downright difficult.
If the users aren’t able to find the information they need or the features they expect, they are not likely to use a system. Without user adoption, what good is all that technology?
Challenges:
- SAP doesn’t offer a centralized repository for BW Report definitions and metadata
- Until a user runs a report (a costly exercise in itself), there’s no easy way for them to determine if a report is suitable for their needs
- It’s virtually impossible for a user to know if there are reports already out in the system that might meet their needs
- If you find a report in the system that meets your needs – there’s no easy way to retrieve it again in the future. There’s no Favorites list to store and organize the reports you know meet your needs.
Electronic Ink’s Response:
- Speedier, more elegant access to BW reports
- Convenience features that increase user comfort, productivity and satisfaction: bookmarking, access right indicators, report availability signals, and a most recently accessed reports list.
- Satisfied and effective end users defining, saving and re-accessing data reports – just as the business had intended.
- More users more effectively using more of the system – and liking it!
But Wait! What happens when we upgrade to the next version of SAP?
Electronic Ink’s solution operates independent of upgrades. In fact, during a recent rollout of Electronic Ink’s solution, a client upgraded from BW 3.0 to 3.5 and Service Pack 9 to Service Pack 12 - without a hitch.
It is possible to give SAP users an interface they love – with little training. Electronic Ink challenges BW owners to tell us why one wouldn’t transform the user experience and realize the promised return on this important investment.
Contact Electronic Ink to hear how we can help your organization get more from its Enterprise System.
It's all about the experience.
These bits of inspiration are culled from interface designers, architects, authors, jazz greats, and more. What brings them together here is their affinity to our design philosophy.
- “A picture is worth a thousand words. An interface is worth a thousand pictures.”
Ben Shneiderman, 2003 - “Design is so critical it should be on the agenda of every meeting in every single department.”
Tom Peters, 2003 - “Design is not just what it looks like and feels like. Design is how it works.”
Steve Jobs, 2003 - “We require from buildings two kinds of goodness: first, the doing their practical duty well: then that they be graceful and pleasing in doing it.”
John Ruskin, 1880 - “Design is directed toward human beings. To design is to solve human problems by identifying them and executing the best solution.”
Ivan Chermayeff - “Interactive design [is] a seamless blend of graphic arts, technology, and psychology.”
Brad Wieners, 2002 - “Design is the easiest way to reenergize a product.”
Fast Company, 2005 - “Where you innovate, how you innovate, and what you innovate are design problems.”
Tim Brown, 2005 - “Design’s fundamental role is problem solver”
Fast Company, 2005